Resetting a Client’s Password

Click the Reset portal credentials button. This will generate a new login. If the client is having trouble logging in you can manually override the generated password with something simpler. Click Save Send them the password and make sure they: Have the correct username Are...

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How’s it Going?

Before mid-March, “How’s it going?” was my standard follow-up for just about anyone after saying “Hello.” It was a simple check-in with an anticipated response: “Good. And you?” “Good!” That was a long time ago. It’s been a heavy year. After the pandemic hit, I’d catch myself in my...

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Supervisor SignOff on ARMHS Notes

Any user can be assigned a Supervisor in Administration > Users. In that case any claims submitted for this user will be submitted under her/his supervisor's Name and NPI with the HN modifier automatically included on the CPT code(s). When it's time to sign off on...

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Reports > Financial > Therapist Commission

If you are paying providers based on a percentage of income you'll want to use the Therapist Commission Report. The Therapist Commission Report is broken down by individual payment line items (similar to our Cash Receipts report), but then applies a percentage rate to those payments...

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Reports > Financial > Cash Receipts

The Cash Receipts report shows you income for a given period of time. It can be sorted based on the three dates entered when entering a check Payments > Batch or Payments > ERA Posting. Date - the date the check was issued. Post To Date...

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Telehealth Note Setup

With our telehealth note, you can set the default Place of Service (POS) and Modifier based on the client's insurance carrier. The default is POS = 02 (Telehealth) and Modifier = GT. If you need something different, administrators can change this for any insurance company in our...

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