Copays are payments that are accepted before a service is rendered and a claim is adjudicated. To accept a copay for a client follow these steps: Click the checkmark on the client's appointment to 'check' them in: A popup will appear saying that the client...
Login to your account in the client portal Click the Forms Button at the top of the screen In the Forms dropdown, there is an Add Card button: This is the form with the generic auth agreement: That language can be modified via Administration > Client Portal - Card...
Finding a payment that's been entered into BreezyNotes is easy. Go to Payments and click the Search Payments tab. You can search based on any criteria listed in the Search Payment list: If you are search for a "Payment From," you must first choose a "Paying Entity" Depending on...
You can toggle whether BreezyNotes automatically posts a payment made through the client portal or if it posts it as an Unapplied Balance. In BreezyNotes, Go to Administration > Globals and click the "Stripe" tab. If you'd like to have BreezyNotes Automatically apply payments, check the "Auto...
Clients can review and pay their balances by logging into the Client Portal and clicking "Pay Invoice" from the navigation. On this page, they can review basic details about each date of service they owe on: They can choose to Pay the total amount due* or a...
Removing a Credit Card from a client's account is easy: Go to the client's chart In the right-hand side of the billing section, choose the payment source you'd like to remove Click the "Remove" button ...
First - "Allow Credit Card Charge" must be set to "Yes" in the client's Notices tab (details here). Adding a Card via the Chart As long as you have saved your API keys (tutorial here) and "Allow Credit Card Charge" is set to yes for a client,...
**Just like unsecured communications via email/text, credit card processing is NOT HIPAA compliant. Your practice name will be sent to your client's credit card company, and their name and email will be stored with the credit card processor. Please make sure you have your consent...
Whenever a client makes a payment via the Client Portal, you can send a message to any number of users. You can also customize this message. This will also trigger an email alert if turned on for the user(s): Who Gets the Message By default the message will...
Sometimes a client overpays for a session. When you need to reimburse the client, you can issue a refund by utilizing our takeback column: Go to Payments > Batch Enter the amount of the refund as a negative number in the "Payment Amount Field" Enter...