In order for a claim to be valid, the CPT code must be justified by the ICD10 code or codes listed in the Fee Sheet. Normally, BreezyNotes does this by default, but sometimes when adding or removing codes on a Fee Sheet you need to...
It's a fact of business that if you take insurance at some point they'll claw back something that has already been paid to you. BreezyNotes will not process a clawback via ERA because it's important that our users are aware of the takeback so they can...
Say hello to Laura Peters, Billing Specialist at BreezyNotes. Laura has been working with us since September 2016 assisting with the pilot phase of BreezyBilling - the billing services program we will be officially launching later this week. Since September, Laura has skillfully managed the accounts of our BreezyBilling...
Welcome Mary Cathers to the BreezyNotes Support Team! She will be helping us monitor and respond to your support requests every business day from 8 a.m. to 5 p.m. CST as a Customer Support Specialist. Mary has been working in customer service for more than 15 years....
Sometimes a client overpays for a session. When you need to reimburse the client, you can issue a refund by utilizing our takeback column: Go to Payments and click on the "Batch" tab Enter the amount of the refund as a negative number in the...
You cannot remove or delete a facility in BreezyNotes. Doing so would break any connections the facility had with existing system data. Therefore you can only add or change. Facilities are also connected directly to Users and Appointments, both of which affect billing and reporting. Facility Basics You can...
Sometimes you need to manually add a code to a fee sheet. This occurs most often when you are transferring balances from previous EHR/Billing systems (more on that here). These instructions are for adding a code manually to a blank Fee Sheet. For interactive complexity or adding...
If you are just transitioning to BreezyNotes, what do you do with client balances from your previous system? Transferring a balance involves creating a Fee Sheet and applying the appropriate Balance Forward (BALFWD) code to it. There are a few key factors involved: Are they active...
If you get an email from Office Ally indicating that a claim has failed, there are a few steps you can take. First - log in to Office Ally. Then: 1. Get File Summary This let's you download a text file so you can see details of the submission Office...
CMS is changing a number of ICD-10 codes to take effect on October 1, 2016. This is the first update to the ICD-10 codebase since 2010. Most changes relate to specifiers, but a number of them are modifications of the ICD-10 codes themselves. Some of the...